Employment Opportunities at Astoria Ford

Service Advisor

Astoria Ford is currently seeking a well-qualified service advisor. The position will drive positive growth in our service department. This role will help increase service sales by providing excellent customer service, creating new customer relationships and maintaining existing ones. The ideal person for this job will be someone who can generate sales by engaging our current customer base. Selling service to walk in customers, over the phone and upselling in the service drive. This person will also have the ability to process clear communication and have a thorough follow up process.

Requirements:

• Previous service advisor experience
• knowledge of automotive parts and service operations
• computer skills
• preferred experience in the use of labor quoting guide
• excellent organization skills especially applied toward customer follow up
• excellent communication skills, comfortable networking within the company to learn and problem solve
• high school diploma or GED; further education is a plus
• must have a valid driver's license with a CLEAN driving record.

Work environment:

• the job operates in a shop setting
• the role routinely uses standard office equipment such as computers, phones, photocopiers
• the role involves listening, identifying and documenting customer concerns
• this role involves problem solving and clear communication skills

Please send your resume to Lon Hill at lon@astoriaford.com

Parts Counter Coordinator

Astoria Ford is currently seeking a well-qualified full time Parts Sales and Back Counter Coordinator. This position will drive positive growth in our parts and service department. This role will help increase parts sales by selling parts over the counter, creating new customer relationships, and maintaining existing ones. Additionally, this role will assist in inventory control by issuing parts to the mechanics and the shop floor.

The ideal person for the job will be someone who can generate parts sales by engaging our current customer base. Selling parts to walk in customers, over the phone and ordering parts not in stock. This person will also have the ability to process parts requests from the mechanic on the shop floor, pull those parts from the parts inventory and ensure those parts get properly applied to the correct repair order.

Requirements:

• previous parts sales experience
• knowledge of automotive parts and operations
• computer skills
• preferred experience in use of a dealer management system (DMS/Dealertrack)
• preferred experience using a parts catalog system
• excellent organizational skills especially applied toward customer follow up
• excellent communication skills, comfortable networking within the company to learn and problem solve
• high school diploma or GED; further education is a plus
• must have a valid driver's license with a CLEAN driving record

Work environment:

• the job operates in a shop setting
• the role routinely uses standard office equipment such as computers, phones, photocopiers
• the role involves listening, identifying and documenting customer concerns
• this role involves problem solving and clear communication skills

Please send your resume to Lon Hill at lon@astoriaford.com

Certified Automotive Technician

Astoria Ford is looking for a skilled and certified automotive technician to work full time. Experience is necessary.

Brand new, state of the art service facility with 17 service bays. Competitive pay based on qualifications. There is no shortage of work.

Please send your resume to Lon Hill at lon@astoriaford.com

Sales Professional

Astoria Ford is looking for a highly motivated a sales professional to work full time. This role is a fast paced position that will help drive growth in our sales department. Competitive pay plan available.

Requirements:

• Previous automotive sales experience
• knowledge of sales process preferred
• excellent organization skills especially applied toward customer follow up
• excellent communication skills, comfortable networking within the company to learn and problem solve
• high school diploma or GED; further education is a plus
• must have a valid driver's license with a CLEAN driving record.

Please send your resume to Garrett Haskins at garrett@astoriaford.com

Car Wash/ Detailer

Astoria Ford is looking to fill a full-time position for car wash/ detailer. Fast paced, fun and friendly work environment with competitive pay.

Please send your resume to Lon Hill at lon@astoriaford.com